Privacy
What SignalHubFX knows about you, why, and what you can do about it. We collect only what we need to copy trades and keep you informed.
Last updated [DATE] · Draft For legal review before launch. Highlighted text in brackets still needs real details.
1. What we collect
- Account: name, email, time zone, hashed password.
- MT5: account number, broker, server, balance, equity and your trades, as sent by the EA.
- Telegram: messages from the channels you choose, and their channel names. Nothing else.
- Devices: connector and browser type, IP address and when they connected.
- Payments: amount, network and transaction ID. Never wallet keys.
- Your Telegram bot token, encrypted, only to send you alerts.
2. What we never collect
- Your MT5 password. The EA uses a key you can revoke.
- Your private chats, groups you didn’t choose, or contacts.
- Card details. There are none.
3. Why we use it
- To read signals and send orders to your EA.
- To show your dashboard, timeline and reports.
- To send alerts and summaries from your bot, and account emails.
- To keep the service safe and find problems.
4. Who else sees it
- OpenAI reads channel messages to understand signals. Messages are sent without your name or email. [CONFIRM DATA SETTINGS]
- Our payment provider sees the invoice amount and transaction. [PROVIDER NAME FOR LEGAL TEXT]
- Our email provider sends account emails. [PROVIDER]
- Our servers are hosted in [COUNTRY].
- Admins see your connections and signals to help with support. Every admin view is logged.
5. How long we keep it
Trades and signals: as long as your account exists, so your reports work. Channel messages: [DAYS] days. When you delete your account, personal data is removed within 30 days, except what we must keep by law.
6. Your choices
- Delete your account from Profile, or ask us for a copy of your data.
- Turn off any alert in Settings.
- Unlink a connector or EA at any time.
- Ask us anything about your data at [SUPPORT EMAIL].
8. Changes
If this policy changes in a way that matters, we tell you by email before it applies.